Privacy Policy

1. Introduction

Welcome to Cyber-ShieldOps, the flagship cybersecurity platform of Aaizel International Technologies Pvt. Ltd. ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you visit our website, submit enquiries, or interact with our digital content and product demonstrations across our solutions portfolio.

Note: Enterprise deployments, product trials, and contracted services across our 5 security solutions—Cyber-ShieldOps, EASM (External Attack Surface Management), DPDP Trust Bridge, Occultist Cyber Training Platform, and Aaizel Contactless Identity—are governed by their respective Master Services Agreements (MSAs), Data Processing Agreements (DPAs), and sovereign deployment configurations.

2. Information We Collect

We only collect information necessary to facilitate our B2B relationships and improve our website experience:

  • Information you provide directly: Name, business email address, phone number, company name, and project details provided via our contact forms, email (sales@aaizeltech.com), or phone enquiries.
  • Automated Information: Our website collects basic analytics (such as IP addresses, browser types, and usage patterns) to ensure site functionality. Our "scope planner" tool runs locally in your browser and does not submit its selections to our servers unless you explicitly choose to share them with us.

3. How We Use Your Data

We use your information strictly for the following B2B business purposes:

  • To respond to your B2B/direct enquiries and evaluate product or partner fit across our product suite.
  • To schedule demonstrations, exposure reviews, or fitment sessions.
  • To maintain and manage our B2B relationship.
  • To send you relevant B2B updates regarding our cybersecurity, exposure management, and compliance solutions (you may opt out at any time).

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your data only in the following circumstances:

  • Service Providers: With trusted B2B service providers (e.g., secure CRM and email hosting providers) operating under strict confidentiality agreements.
  • Legal Obligations: If required to do so by law, regulatory requests (such as CERT-In guidelines), or to protect the rights, property, and safety of Aaizel Tech, our users, or the public.

5. Data Security & Sovereign Storage

As a cybersecurity provider, we take data protection seriously. All data collected through this website is secured using industry-standard encryption and access controls. Consistent with our sovereign deployment philosophy, Indian customer and prospect data is stored securely within India, subject to Indian jurisdiction.

6. Your Rights (DPDPA Compliance)

Under the Digital Personal Data Protection Act (DPDPA) of India, you hold specific rights regarding your personal data, including:

  • Right to Access: You may request details of the personal data we hold about you.
  • Right to Correction & Erasure: You may ask us to update inaccurate data or delete data we no longer have a legitimate business reason to keep.
  • Right to Withdraw Consent: Where we process data based on your consent, you may withdraw it at any time.

7. Contact & Grievance Officer

To exercise your rights or ask questions about this Privacy Policy, please contact our Data Protection / Grievance Officer at:

Corporate Address

2nd floor, STPI, 30, Electronic City Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana - 122015, India.

Important Note

This privacy policy applies to the public marketing website and initial B2B business inquiry procedures of Cyber-ShieldOps and the Aaizel Tech cybersecurity solutions suite. For details regarding our active SaaS platform, threat scanners, and customer data isolation profiles, please refer to our service-level master agreements.